Privacy and Data Protection Policy

At PACHYDERM GLOBAL (operating as PGCIS Texas Holdings LLC and PGCIS GmbH), we are committed to protecting the privacy and security of your personal data. This Privacy and Data Protection Policy outlines how we collect, use, and safeguard personal information, ensuring compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.


Data Controller Information

The data controllers responsible for your personal data are:


PGCIS Texas Holdings LLC (United States)

PGCIS GmbH (Germany)


If you have any questions or concerns regarding this policy, you can contact us at:


Email: privacy@pgcis.com


Data We Collect

We collect personal data to provide you with the best possible experience on our website and to fulfill our contractual obligations. The types of personal data we may collect include:


  • Contact Information: Name, email address, phone number, and physical address.
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, time of visit, and pages visited).
  • Communication Data: Records of any communications you have with us, including emails or messages.
  • Employment Data: If you apply for a job, we may collect employment history, education details, and other relevant information.


How We Use Your Data

We use your personal data for the following purposes:


  • Providing Services: To fulfill any contractual obligations and provide requested services.
  • Communication: To respond to inquiries, provide updates, and send important notices.
  • Improving Website Functionality: To analyze usage patterns, improve website performance, and ensure the site runs smoothly.
  • Recruitment: To evaluate job applications and manage recruitment processes.
  • Legal Compliance: To comply with legal obligations, including GDPR and local data protection laws.


Legal Basis for Processing Personal Data

We process your personal data under the following lawful bases:

  • Consent: When you provide explicit consent to receive communications or submit your data (e.g., signing up for newsletters or submitting a job application).
  • Contractual Obligations: When processing is necessary to perform a contract (e.g., delivering services you’ve requested).
  • Legal Obligations: When processing is necessary for compliance with legal obligations.
  • Legitimate Interests: When processing is necessary for our legitimate interests (e.g., improving website performance) and does not override your rights.


How We Share Your Data

We will not sell or rent your personal data to third parties. However, we may share your personal data in the following situations:


  • Service Providers: We may share data with trusted third-party service providers (e.g., IT support, hosting services) who assist us in running our website and services.
  • Legal Requirements: We may disclose data to law enforcement or regulatory bodies when required to comply with the law.
  • International Transfers: Personal data may be transferred outside the EU/EEA, in which case we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).


Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we will securely delete or anonymize your data.


Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights under GDPR:


  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You can request that we transfer your data to another organization, where feasible.
  • Right to Object: You can object to the processing of your data for legitimate interests, direct marketing, or profiling.
  • Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.


To exercise any of these rights, please contact us at privacy@pgcis.com.


Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access control, and regular security assessments.


Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please review our Cookie Policy.


International Data Transfers

As PACHYDERM GLOBAL operates internationally, personal data may be transferred between PGCIS Texas Holdings LLC and PGCIS GmbH. When transferring personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, including Standard Contractual Clauses or Binding Corporate Rules, to protect your data.


Complaints

If you believe we are not handling your data in accordance with GDPR, you have the right to file a complaint with the relevant data protection authority:


  • For Germany: Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
  • For other EU countries: Please contact your local data protection authority.


Changes to This Policy

We reserve the right to update this Privacy and Data Protection Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email or through a website notice.


Contact Information:
For any questions about this policy or your data rights, please contact us at:


Email: privacy@pgcis.com


Effective Date: 18 September 2024